FCC Affordable Connectivity Program
See if you qualify to save $30/mo on internet
You could be eligible based on household income or participation in federal aid programs, thanks to the federal government's Affordable Connectivity Program. If you qualify, you'll receive our Starry Select plan (up to 100 Mbps with no data caps) at absolutely no cost.
How to save $30/mo on Starry Internet
1. Apply for the ACPFind out if you qualify through the Lifeline National Verifier Apply
2. Sign up for StarryChoose the plan that’s right for your household Sign Up
3. Save on StarrySend your Lifeline Application ID to our support team Contact Support
Note: To make your internet service absolutely free, tell our support team that you want our Starry Select plan, which delivers speeds up to 100 Mbps.
If someone in your household meets one of the following criteria, you qualify for the ACP.
- Your income doesn’t exceed certain limits, based on your location and household size.
- You participate in a government assistance program like SNAP, Medicaid, or Federal Public Housing Assistance.
- You live in a building that’s part of our Starry Connect program.
- And more. See the full list of qualifications here.
Here’s why you’re guaranteed to love Starry Internet
Starry is one of the highest-rated internet providers in the world. People love us for our reliably fast speeds, great customer support, and honest, all-in pricing.
Plus, every Starry plan comes with free installation, a free WiFi router and unlimited data.
What happens when the ACP ends?
The ACP is a long-term benefit designed to make high-speed internet more affordable. When the ACP ends, we’ll give you 60 more days of discounted service after that so you can decide if you want to pause, change plans, or cancel your Starry service.
Frequently Asked Questions
What if I already have internet service?
If you already have internet service with another company, just apply for the ACP and sign up for Starry Internet above. You can then cancel your old service. (Note: check your agreement with your existing provider to see if you’ll be charged a fee for canceling service. We will reimburse you up to $200 for cancellation fees when you subscribe to any Starry plan other than our “Starry Connect” plan.) If you already have internet service with Starry, please contact our customer support experts at email@example.com and they can provide you with a link to opt-in.
How long will my discounted internet last?
The ACP is a long-term benefit designed to make high-speed internet more affordable. When the ACP ends, Starry will attempt to give you at least 15 days notice beforehand. But don’t worry, we’ll still give you 60 days of discounted service after that so you’ll have time to decide if you want to pause, change plans, or cancel your Starry service. (There is no fee to pause, change, or cancel plans.)
Will I still receive a bill?
You will still receive a monthly bill, but it will reflect your ACP discount up to $30/mo, displayed as a credit applied to your account.
Which Starry Internet plans are covered under the ACP?
You can apply the ACP subsidy towards any Starry plan, which range in cost from $15/mo to $85/mo. Our Starry Select plan costs $30/mo, delivers speeds up to 100 Mbps, and is fully covered by the ACP subsidy for eligible households.
If you choose a higher-speed plan costing more than $30/mo, it will not be free—but you will receive a $30 monthly discount. For example, if you choose a $50/mo plan, you will only pay $20/mo.
Will I keep my ACP benefits if I leave Starry for another provider?
Yes. The ACP program discount can be transferred to another provider at any time.
Do I need my own equipment?
No, everything you need is included with your Starry Internet service, including a high-performance WiFi router.
What if the correct ACP plan does not show up for me when I subscribe?
Follow our 1-2-3 steps above and when you reach out to our Support team to apply your Lifeline National Verifier ID number, indicate that you would like to opt into the special 100/50 ACP plan. Our Support team will take care of the rest!
Are there any special offers for ACP customers?
Yes! Our special Starry Select ACP plan costs only $30/mo and is fully covered by the ACP subsidy for eligible households—which would make your internet service absolutely free. Our Starry Select plan comes with a free WiFi router, free expert installation, 100% unlimited data, and delivers download speeds up to 100 Mbps and upload speeds up to 50 Mbps.
What if the Starry Select plan does not show up for me when I subscribe?
Follow our 1-2-3 steps above. When you reach out to our Support team to provide your Lifeline National Verifier ID number, let them know that you’d like our special Starry Select ACP plan (100 Mbps download/50 Mbps upload). Our friendly experts will take care of the rest!
We're here to help.
Our friendly experts are available anytime to answer your questions or concerns.
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