Starry Elevates Properties with the Starry Lift program

Starry’s Lift program is shaking up the leasing agreement and renewal process for our property management partners.

According to CNET, Americans pay $78 monthly for internet on average.¹ That’s $936 over 12 months.

Now, Starry has  a unique way for properties to offer free internet service to residents during the leasing process as a value-add. With Starry’s Lift program, properties pay a special discounted rate upfront on a per resident basis. Residents get FREE internet for their full lease term. It’s a win-win!

Q&A with The Set

We sat down with the property manager for The Set, a Starry building in the heart of New York City, to chat about their recent experience with Starry’s Lift program.

Q: Can you tell us a little about your property (size, number of units, type of residents)?
A: We are a hybrid residential / hotel with amenities and a social club. The residents have high expectations, it’s an “all at your fingertips” experience. There are about 400 units.

Q: What types of amenities or services are most important to your residents?
A: Being able to give residents free internet through the Lift program has been a great perk.

Q: What prompted you to consider the Starry Lift plan and internet services?
A: It’s perfect for our corporate accounts and VIP stays. The Starry team offers a high-touch service our building needs and appreciates.

Q: What criteria were most important when selecting Starry for this resident offer?
A: Not only fast and reliable service but also responsiveness and great customer service.

Q: How did Starry support you in rolling out the service?
A: Starry is our preferred vendor, they helped with facilitating every installation, with easy processes and great pricing.

Q: How have your residents responded to the 1-year prepaid internet service offer?
A: It was very well received.

Q: Have you noticed any operational benefits, like faster leasing?
A: Yes, it’s such an added bonus for our clientele.

Q: Would you recommend this service to other property managers or owners?
A: Absolutely!

Add tangible value for your tenants today. Contact your Starry Customer Success Representative or email marketingprograms@starry.com to get started.

^{1. https://www.cnet.com/home/internet/americans-are-paying-78-monthly-for-internet-on-average-heres-what-to-do-if-your-bill-is-too-high/}

^{Disclaimer: We love hearing what our Lift ​p​artners have to say! ​But just so you know, the results described in this testimonial are specific to this ​p​artner's experience and aren't a guarantee of similar outcomes for everyone.}