Starry Website Terms of Use

Last Updated: July 19, 2017

These terms of use apply to this website (Site), which is owned and operated by Starry, Inc. (Starry), and any features and content contained on the Site. Please note that certain services and products offered by Starry, including those offered on this Site, may have additional terms and conditions that apply.

Please read these Terms carefully before using this Site. By continuing to use this Site, you agree to the Terms described here. You also agree that you do not have any rights in this Site and that Starry will have no liability to you if this Site is discontinued or your ability to access the Site is terminated.

Acceptable and Restricted Use of the Site

The graphics, photographs, images, screen shots, text, digitally downloadable files, trademarks, logos, product and program names, slogans, and other information on the Site (Content) is the property of Starry and its licensors, and is protected in the U.S. and internationally under trademark, copyright, and other intellectual property laws. You may only make and internally use copies of the Content for your internal, non-commercial use or with Starry’s prior express written authorization.

Without our prior express written authorization, you may not:

  • use any systems or means, automated or otherwise, to access, acquire, copy, scrape, harvest, or monitor any part of the Site;

  • use any device, software, hardware, or other technologies, or initiate any other activities that may harm or interfere with the Site and the proper working of the Site;

  • use, display, mirror, frame, or utilize framing techniques to enclose the Site or the content made available through the Site, or any portion thereof, through any other application or website;

  • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, applications, functionality, underlying ideas, or structure or organization of the Site;

  • seek to discover the account information of another person, such as login information and/or password, and/or access the Site through another person’s account; or

  • otherwise exceed your limited access to the Site as authorized by Starry.

Product Availability

Through the Site, you may be able to order and/or pay for Company products or services. To be able to order and pay for such products or services, you must supply certain information relevant to your transaction, including, without limitation, your credit or debit card number, the expiration date of your credit or debit card, the name on your credit or debit card, your billing address, and your shipping address. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT OR DEBIT CARD OR OTHER PAYMENT METHOD UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant to Starry and/or any required third parties the right to provide and transmit such information for purposes of facilitating the completion of transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any transaction.

Starry may permit you, through the Site, to order its products and services, or link to third-party websites that market and sell such Starry products or services. All descriptions, images, features, specifications, products, and prices of products or services offered by Starry on this site or offered on third-party websites are subject to change at any time without notice. The inclusion of any products or services on the Site or third-party websites does not imply or warrant that these products or services will be available. Starry reserves the right, with or without prior notice, to do any one or more of the following for any reason: (i) limit the available quantity of or discontinue any product or service; (ii) impose conditions on the honoring of any coupon, coupon code, promotional code, or other similar promotion; (iii) bar you from making or completing any or all transactions; (iv) refuse to provide you with any product or service; and (v) limit quantities of products or services purchased. You agree to pay all charges incurred by you, on your behalf, or by your account through the Site, at the price in effect when such charges are incurred. You are solely responsible for any taxes applicable to your transaction.

ANY PRODUCTS OR SERVICES DESCRIBED ON THE SITE ARE OFFERED ONLY IN JURISDICTIONS WHERE THEY MAY BE LEGALLY OFFERED FOR SALE. THE INFORMATION ON THE SITE IS NOT AN OFFER OR SOLICITATION BY ANYONE IN ANY JURISDICTION IN WHICH AN OFFER OR SOLICITATION CANNOT LEGALLY BE MADE, OR ANY PERSON TO WHOM IT IS UNLAWFUL TO MAKE A SOLICITATION.

To learn more about Starry’s return and refund policy for Starry Station, please click here.

Despite Starry’s best efforts, occasional pricing and other errors may occur on the Site. Access to the Site does not constitute the right to purchase products featured. Starry is not responsible for typographical, pricing or other errors. Starry reserves the right to revise pricing and other errors and to cancel any order you have placed if there was an error concerning the price or availability of any item you ordered when you placed the order, even if you have received an order confirmation. If your credit card has already been charged for the purchase and your order is cancelled, Starry will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Privacy

Any information that you provide to Starry through the Site or that is otherwise collected on the Site is subject to Starry’s Website Privacy Policy. Other policies may apply to the collection and use of information through other Starry products and services, including Starry’s Internet Privacy Policy.

Accounts and Passwords

If the Site requires you to create an account or otherwise submit your information, such as to access certain services on the Site, you must complete the specified process by providing Starry with current, complete, and accurate information as requested by the applicable registration form. It is your responsibility to maintain current, complete, and accurate registration information, and any loss caused by your failure to do so is your responsibility. During the registration process, you may be asked to enter your name and valid e-mail address and choose a password. It is entirely your responsibility to maintain the confidentiality of your password and account. Additionally, you are entirely responsible for any and all activities that occur under your account, including all transactions and other activities undertaken with your device and any stored payment card, whether authorized or unauthorized. You agree to notify Company immediately of any unauthorized use of your account. You further agree not to email, post, or otherwise disseminate any user ID, password, or other information which provides you access to the Site. Starry is not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. Starry shall not be responsible for any losses arising out of the loss or theft of user information transmitted from or stored on a computer or device or from unauthorized or fraudulent transactions associated with the Site. Starry does not permit individuals under the age of 13 to register an account on our Site.

Warranty Disclaimer

THIS SITE IS PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OR QUIET ENJOYMENT ARE MADE WITH RESPECT TO THIS SITE OR ANY INFORMATION OR SOFTWARE THEREIN. STARRY does not warrant that the SITE will meet your requirements, that the operation of the SITE will be continuous or error-free, that the SITE will operate as intended or at all under all conditions, that any defects in the SITE will be corrected, or that our Services will be virus-free.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THIS SITE, NOR SHALL COMPANY BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND STARRY’S REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THIS SITE'S RECORDS, PROGRAMS, OR SERVICES. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO A NEGLIGENT ACT, WILL STARRY OR ITS AFFILIATES OR AGENTS BE LIABLE FOR ANY DAMAGE OF ANY KIND THAT RESULTS FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, EVEN IF STARRY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL COMPANY’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW) EXCEED THE AMOUNT YOU PAID TO STARRY FOR PURCHASE OF STARRY’S PRODUCT(S) OR SERVICES THROUGH THE SITE. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES; AS A RESULT, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Indemnification

YOU AGREE TO INDEMNIFY AND HOLD HARMLESS STARRY, ITS AFFILIATES, OFFICERS, EMPLOYEES, DIRECTORS, CONTRACTORS, AND AGENTS FROM AND AGAINST ANY AND ALL CLAIMS OR LOSSESS IMPOSED ON, INCURRED BY, OR ASSERTED AS A RESULT OF OR RELATING TO: (a) any noncompliance by you with THESE TERMS; (b) your use of the SITE; and (c) any third-party allegations (whether such allegations may be false, fraudulent, or groundless) regarding (a) or (b) above.

Third Party Websites

This Site may include links to third party websites and services that Starry does not own or operate. Starry makes no representations or warranties about such websites or services, and Starry is not responsible for the availability of such third-party websites and services, or any products, services and/or content contained therein.

Governing Law

This Site is intended for and applicable only for residents of the United States. These Terms will be governed by and construed in accordance with the internal laws of the United States and the State of Massachusetts without regard to conflicts of laws principles. By using this Site, you hereby agree that any and all disputes regarding these Terms will be subject to the courts located in the State of Massachusetts. You agree that, to the extent permitted by applicable law, any and all disputes, claims, and causes of action arising out of or connected with this Site and/or these Terms, will be resolved individually, without resort to any form of class action. These Terms operate to the fullest extent permissible by law.

Changes

From time to time Starry may update this Site and/or these Terms without notice. Your use of this Site constitutes your agreement to changes to these Terms. You should check the Site for such changes frequently.

Miscellaneous

Except to the extent otherwise set forth in a written and signed agreement between you and Starry, these Terms and Starry’s Website Privacy Policy constitute the entire agreement between you and Starry regarding your use of the Site. If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any remaining provisions.