Senior Market Manager
About Starry:
Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet.
Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.
Who we’re looking for:
Starry is seeking an experienced Senior Market Manager to lead a team of marketing and sales representatives in achieving customer acquisition and field activity execution goals in Denver. Your team is composed of full time Field Sales & Customer Success employees whose primary objective is subscriber acquisition through field-based activity and client relationship management. The Senior Market Manager will be held accountable for overseeing market subscriber sales goals, supporting brand awareness and go to market strategy, driving daily field sales activity, and improving the Starry customer experience.
You will build the team and processes that shape the field acquisition strategy within your local market. Our ideal candidate is experienced in working cross-functionally with other teams, thinking strategically and creatively, analyzing results and analytics, and maximizing the subscriber sales potential for your direct reports. The Senior Market Manager reports directly to the VP of Subscriber Acquisition.
What you’ll do:
- Lead, mentor and coach the local field marketing team
- Develop the local field marketing strategy for Denver
- Drive innovation in process, automation and scalability of local marketing programs
- Oversee the execution, analysis and reporting of local marketing activations
- Support interviewing, hiring, and training of local marketing and sales staff
- Set clear expectations and hold employees accountable when activity and sales expectations are not met in a consistent and fair manner
- Ensures their team is meeting and exceeding weekly and monthly revenue and subscriber goals for their assigned territories
- Ensures their team completes administrative tasks related to tracking and completing sales activities
- Manage relationships with local partners and agencies
- Collaborate with leaders from Marketing, Subscriber Services and Customer Success within your market to achieve business goals and objectives.
- Develop and execute local marketing campaigns and promotions
Requirements:
- BA or BS degree required
- 5+ years experience in sales for telecommunications or a similar vertical
- Experience managing a field sales team
- Experience with acquisition marketing and demand generation
- Experience with data analytics and how to effectively apply learning to improve performance
- Exceptional ability to communicate effectively to business stakeholders, internal team members and partners
- Ability to influence and manage multiple teams with excitement to reach milestones
Bonus Points:
- Proven leadership and motivational skills
- Relevant Field Sales experience or a “hunter” mentality
- Expertise in a variety of sales concepts, practices, and procedures
- Excellent listening and writing skills
- Creative problem solving and willingness to pivot quickly
- Strong organizational and reporting skills
Working Conditions
- Field and Office environment
- Outside field environment with exposure to inclement weather
- Travel required throughout the Denver metropolitan area
Salary of $100,000 - $120,000 plus a quarterly bonus based on market and sales team performance. Final salary will be based on a variety of factors, including experience, education, and training.
Happy Interneting!
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.